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Privacy Policy

How we protect and handle your personal information

Last Updated: January 15, 2025

Our Commitment to Your Privacy

At Top Wonet Works, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at topwonetworks.com or use our services.

We understand that your privacy is important to you, and we want to be transparent about our practices regarding the collection and use of your personal information in connection with our Australian casino review services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

  • Subscribe to our newsletter or communications
  • Contact us through our contact forms or email
  • Participate in surveys or feedback requests
  • Create an account or profile on our website
  • Leave reviews or comments on our casino recommendations

This may include your name, email address, phone number, location preferences, and any messages you send to us.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and general location information
  • Browser type and version
  • Device information (computer, tablet, mobile phone)
  • Pages you visit and time spent on our site
  • Referring website or source that brought you to our site
  • Search terms used to find our website

Third-Party Information

We may receive information about you from third-party sources such as:

  • Social media platforms when you interact with our content
  • Analytics services that help us understand website usage
  • Marketing partners and affiliate networks
  • Public databases and directories for business verification

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

To provide, maintain, and improve our casino review and recommendation services, including personalizing content based on your interests and location.

Communication

To send you newsletters, updates about new casino reviews, special offers, and respond to your inquiries and support requests.

Analytics and Improvement

To analyze website usage, understand user preferences, and improve our content and services related to Australian casino entertainment.

Security and Legal

To protect our website, prevent fraud, ensure security, and comply with legal obligations and regulatory requirements.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our website, conduct our business, or serve our users, such as web hosting, email delivery, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding.

Business Transfers

In the event of a merger, acquisition, or sale of our business, user information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

Consent

We may share information with your explicit consent or at your direction, such as when you choose to share content on social media platforms.

Your Privacy Rights

You have certain rights regarding your personal information:

Access

Request access to the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-Out

Opt out of marketing communications and certain data processing activities.

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Secure data storage and backup procedures
  • Employee training on privacy and security practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account Information: Retained while your account is active and for 3 years after closure
  • Communication Records: Retained for 2 years for customer service purposes
  • Analytics Data: Anonymized after 26 months in accordance with industry standards
  • Marketing Data: Retained until you opt out or for 5 years, whichever is earlier

International Data Transfers

Our primary operations are based in Australia. However, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws and international best practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending email notifications for significant changes (if you have subscribed to our communications)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

Phone: +61 2 9421 6592
Postal Address: Top Wonet Works
Level 12, 200 George Street
Sydney NSW 2000
Australia

We will respond to your inquiry within 30 days as required by Australian privacy legislation.